Sending mobile phones to India
Yes, you can send a mobile phone to India with Impact Express. As a dangerous goods certified courier we are able to ship phones, laptops and tablets that contain lithium batteries, with a fully tracked service that typically reaches India in 3 to 4 working days. Release of the goods is customs dependent, and an IMEI number plus customs paperwork are required.
What this service is for
This service is for anyone who needs to send a new or gifted mobile phone, laptop or tablet from the UK to India and wants it handled correctly under dangerous goods rules. Many couriers will not carry devices with lithium batteries. Impact Express is one of the few that can, so you avoid rejected parcels and customs hold ups.
How it works
We offer a bookable online service for sending your goods to India. Once you book, we email you everything you need, including your labels. You package the phone, confirm the weight and dimensions, and attach the labels to the outer packaging.
We then arrange a DHL courier collection, or you can drop the parcel at any DHL Service Point. Your shipment is fully trackable through our online portal from collection to delivery.
What you can send
- Mobile phones, new or gifted
- Laptops and tablets
- Devices containing lithium batteries, when packaged to our guidance
Customs and legal requirements for India
India applies strict import controls on electronics. The following requirements apply:
- The battery must remain inside the phone it is intended to power
- The phone must be packaged as small and as safely as possible
- Customs duty and taxes are payable by the consignee on arrival
- A mobile IMEI number is required for the shipment
- Items valued under 500 US dollars are cleared by the consignee’s broker, which is a chargeable service
- Items valued above 500 US dollars can incur a delay and must be cleared by the consignee’s customs broker
- KYC (Know Your Customer) documentation is required
- Non-document shipments sent outside the EU must include a customs invoice, which you complete on our booking screen
For step by step help with protecting your device in transit, see our mobile phone packaging guide.
How long does delivery to India take
Shipments to India typically take 3 to 4 working days, and occasionally longer. Transit time depends on customs clearance, and duties or taxes may be payable when the consignee collects the shipment.
Tracking your shipment
Every shipment is fully trackable through our online portal. Enter your airway bill number at any time to see where your parcel is on its journey.
Related services and other destinations
Learn more about our wider mobile phone services and our dangerous goods service for lithium battery shipments. You can also send mobile phones to China, the Philippines and Thailand.
Frequently asked questions
Can I send a mobile phone to India from the UK?
Yes. Impact Express is a dangerous goods certified courier, so we can send mobile phones, laptops and tablets that contain lithium batteries to India on a fully tracked service.
Do I need an IMEI number to send a phone to India?
Yes. India requires a mobile IMEI number for the shipment. You can find the IMEI in your phone settings or printed on the original box.
How long does it take to send a phone to India?
Most shipments reach India in 3 to 4 working days, and occasionally longer. The final transit time depends on customs clearance.
Who pays the customs duty when sending a phone to India?
Customs duty and taxes are payable by the consignee, the person receiving the parcel, on arrival. Items under 500 US dollars are cleared by the consignee’s broker, while items above 500 US dollars must be cleared by the consignee’s customs broker and can take longer.
What documents do I need to send a phone to India?
You need a customs invoice, completed on our booking screen, KYC (Know Your Customer) documentation for the consignee, and the device IMEI number.
Ready to send? Get an instant quote or call our team on 01753 683700.