Temporary Surcharges

Effective 10 April 2022 – Emergency Situation Surcharge (ESS) adjustment


COVID-19 has had significant impacts on the global aviation industry, and global supply chains. In order for us to maintain a reliable and high quality delivery service for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge (ESS) in 2‌0‌2‌0.

Since the onset of this global pandemic, DHL teams have been adapting and adjusting the operations of our global network to align with new developments, regulatory requirements and constant changes in capacity and demand.

As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) will be adjusted effective 10 April 2022.

The ESS surcharge will be adjusted to reflect the changes in market dynamics, air capacity availability and operational restrictions. Below, you will find the details for the adjusted ESS per origin and destination combination with the introduction of origin South Asia.

  Destination Country/Region      
Origin Country / Region Hong Kong* & China Australia & New Zealand*** Rest of Asia** Europe Americas Rest of World
China £0.80 £2.10 £0.80 £1.26 £2.10 £1.26
Hong Kong* £0.80 £2.10 £0.80 £1.26 £2.10 £1.26
Rest of Asia** £0.80 £2.10 £0.80 £1.06 £1.06 £1.06
South Asia £0.80 £2.10 £0.80 £0.80 £0.80 £0.80
Europe £0.18 £1.80 £0.18 £0.18 £0.26 £0.18
Americas £0.18 £1.80 £0.18 £0.18 £0.18 £0.18
Rest of World £0.18 £1.80 £0.18 £0.18 £0.18 £0.18

Please note that the ESS is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.

In what circumstances will the surcharge apply?

The Emergency Situation Surcharge will continue to be applicable to all Express International shipments sent via DHL and FedEx respectively . 

UPS Peak Surcharge – for shipments originating within Europe/UK to

  • North Americas(USA, Canada, Mexico, Puerto Rico)  £0.33p per kg.
  • Australia / New Zealand £1.62 per kg
  • Rest of World (any country not listed above) £0.19 per kg

FedEx Peak Surcharge – for shipment originating within Europe/UK 

  • Europe.   £0.18 per kg min £0.80 / shipment.
  • US/Canada £0.27 per kg min £0.80 / shipment.
  • Rest of World £0.27 per kg, min £0.80 / shipment.

The ESS will not be applicable to UK Overnight and European Road services .

We kindly ask you to ensure that your invoice approval cycles and processes have been updated accordingly to avoid any delays. 

You will all have seen in the news or experienced firsthand the dramatic impact the current COVID-19 crisis is having on the global aviation industry, resulting in significant reductions or complete cancellation of passenger flights in most countries.

This Emergency Situation Surcharge will allow them to cover part of the operating cost increases and the necessary air network adjustments during the time of this emergency situation.

Latest network updates

To help you keep up to date with operations in impacted countries, you will find the latest update on the DHL network status via the link below:


This website will be updated twice per week.

Thank you for your continued support and the trust placed in us at this very difficult time. We wish you and your family the best and we all look forward to returning to usual once this challenging time has passed.

If you have any questions on how this may effect your shipment charging, please do to hesitate to contact us on 01753 68700 or email [email protected].


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