Sending mobile phones to the Philippines
Yes, you can send a mobile phone to the Philippines with Impact Express. As a dangerous goods certified courier we are able to ship phones, laptops and tablets that contain lithium batteries, with a fully tracked service that typically reaches the Philippines in 4 to 5 working days. Release of the goods is customs dependent, and an IMEI number plus customs paperwork are required.
What this service is for
This service is for anyone who needs to send a new or gifted mobile phone, laptop or tablet from the UK to the Philippines and wants it handled correctly under dangerous goods rules. Many couriers will not carry devices with lithium batteries. Impact Express is one of the few that can, so you avoid rejected parcels and unnecessary customs hold ups.
How it works
We offer a bookable online service for sending your goods to the Philippines. Once you book, we email you everything you need, including your labels. You package the phone, confirm the weight and dimensions, and attach the printed labels to the outer packaging on the most visible surface.
We then arrange a DHL certified courier collection, or you can drop the parcel at one of 1,200 DHL Service Points nationwide. Your shipment is fully trackable through our online portal from collection to delivery.
What you can send
- Mobile phones, new or gifted
- Laptops and tablets
- Devices containing lithium batteries, when packaged to our guidance
Customs requirements for the Philippines
The Philippines applies import controls on electronics. The following requirements apply:
- The battery must remain inside the phone it is intended to power
- The phone must be packaged as small and as safely as possible
- Customs duty and taxes are payable by the consignee on arrival
- A mobile IMEI number is required for the shipment
- Items valued under 500 US dollars are cleared by the consignee’s broker, which is a chargeable service
- Items valued above 500 US dollars can incur a delay and must be cleared by the consignee’s customs broker
- Non-document shipments sent outside the EU must include a customs invoice (Commercial or Pro Forma), which you complete on our booking screen
For step by step help with protecting your device in transit, see our mobile phone packaging guide.
How long does delivery to the Philippines take
Shipments to the Philippines typically take 4 to 5 working days, and occasionally longer. Transit time depends on customs clearance, and duties or taxes may be payable when the consignee collects the shipment.
Tracking your shipment
Every shipment is fully trackable through our online portal. Enter your airway bill number at any time to see where your parcel is on its journey.
Related services and other destinations
Learn more about our wider mobile phone services and our dangerous goods service for lithium battery shipments. You can also send mobile phones to India, China and Thailand.
Frequently asked questions
Can I send a brand new phone or only a used one to the Philippines?
You can send both new and gifted mobile phones, as well as laptops and tablets. Whatever the device, the lithium battery must remain inside the phone it powers and the shipment must include a mobile IMEI number.
How long does it take to send a phone to the Philippines?
Most shipments reach the Philippines in 4 to 5 working days, and occasionally longer. The final transit time depends on customs clearance in the Philippines.
Will the person receiving the phone have to pay anything?
Yes. Customs duty and taxes are payable by the consignee on arrival. Items under 500 US dollars are cleared by the consignee’s broker, a chargeable service, while items above 500 US dollars are cleared by the consignee’s customs broker and can take longer.
Do I need a customs invoice to ship a phone to the Philippines?
Yes. Because the Philippines is outside the EU, a non-document shipment must include a Customs Invoice, either a Commercial or Pro Forma invoice, which you complete on our booking screen.
How do I send the phone and how can I track it?
After booking we email your labels to print and attach. You can book a DHL certified courier collection or drop the parcel at one of 1,200 DHL Service Points nationwide, then track it with your airway bill number through our online portal.
Ready to send? Get an instant quote or call our team on 01753 683700.