Neil Miller

small business owner packaging order for ready for shipment

From Kitchen Table to Global Scale: Self‑Fulfilment and Outsourced Order Fulfilment

Fulfilment Services /

Order fulfilment is the invisible engine that powers every successful fulfilment service. Whether you’re packing handmade candles at your kitchen table or managing an online store with customers across continents, how you pick, pack and dispatch orders shapes your customer’s experience. Eventually every retailer faces a pivotal decision: should you keep fulfilment in‑house or hand […]

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UK Shipping Guide: Prohibited Items to Ship Internationally

UK Shipping Guide: Prohibited Items to Ship Internationally

Dangerous goods, Fulfilment Services, International shipping /

Shipping goods internationally from the UK is subject to strict regulations. Many everyday items are classified as prohibited shipping items unless you have special permissions or licenses. Failing to comply can lead to seized parcels, fines or even criminal penalties. This guide covers the main categories of prohibited items to ship internationally from the UK,

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Can I Send Wine Overseas? A UK Guide to Shipping Wine Internationally

Can I Send Wine Overseas? A UK Guide to Shipping Wine Internationally

Fulfilment Services, International shipping /

Shipping wine (and other alcohol) from the UK to other countries is possible, but it comes with many caveats. Couriers and customs authorities have strict rules on alcoholic beverages – how much you can send, how strong it is (ABV), and even who can ship or receive it. The good news is that as both

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Can You Ship Liquids Internationally? A Guide for Online Retailers

Customs restrictions, e-commerce, Fulfilment Services, International shipping /

Whether you sell cosmetics, drinks, cleaning products, or chemical solutions, it’s important to understand the specific rules and challenges involved in shipping liquids overseas. The short answer: yes, you can—but it depends on the type of liquid, how it’s packaged, and where it’s going. In this guide, we’ll walk through everything online businesses need to

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Close-up of stacked lithium-ion batteries

Can I Ship Lithium Batteries Internationally? A Guide for Online Retailers

Customs restrictions, Dangerous goods, e-commerce, Fulfilment Services, International shipping /

Lithium batteries power countless products sold online ranging from smartphones and laptops to cordless tools, toys and medical equipment. If your online business sells these types of products, it’s important to understand the rules surrounding international shipping. So, can lithium batteries be shipped internationally? Yes, they can— but there are some important legal and practical

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Cargo plane flying above stacked shipping containers at port

How Long Does International Shipping Take? A Courier-by-Courier Guide for UK Businesses

Courier services, e-commerce, Fulfilment Services, International shipping, Parcel services /

Delivery speed directly affects customer satisfaction, operational planning, and even your product pricing. Late parcels or unclear delivery expectations can lead to disputes, negative reviews, and lost repeat business. On the other hand, when you understand courier performance and shipping timelines, you can choose the right partner, streamline fulfilment, and give your customers confidence from

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DDU vs DDP Shipping: What Do These Terms Mean for eCommerce Sellers?

Customs restrictions, Fulfilment Services, International shipping /

When it comes to international shipping, it’s vital to know who’s responsible for import duties, taxes, and customs clearance. That’s where DDP and DDU shipping terms come into play. These international delivery agreements can directly impact your eCommerce shipping costs, delivery times, and customer satisfaction. In this detailed guide, we break down the meanings of

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Close-up photo of an orange robotic arm placing a cardboard box on a conveyor belt in an automated warehouse setting.

Over 85% of UK Fulfilment Warehouses Will Be Automated by 2030

Fulfilment Services /

AI and automation are transforming the fulfilment industry at a rapid pace. With increasing investment and adoption, will these technologies become the dominant labour force in fulfilment by 2030, or will manual processes still play a crucial role? The Acceleration of AI & Automation in Fulfilment (2021-2024) AI and automation are already transforming warehousing, logistics,

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small business owner packaging up online orders ready to ship to customers

How Do I Ship My Products to Customers? The Complete UK Guide for New Online Businesses

Courier services, Customs restrictions, Delivery, e-commerce /

If you’ve started your own online business in the UK—or are planning to—you’re probably asking yourself: How do I actually ship my products to customers? It’s one of the most important parts of running an eCommerce business and getting it right can be the difference between delighted customers and costly returns or delays. This in-depth

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customs officer inspecting shipping containers at checkpoint

Guide to Customs Clearance for UK Small Businesses Shipping Internationally

Customs restrictions, Export and import, Fulfilment Services, International shipping /

If you’re a small business in the UK preparing to sell or ship products overseas, understanding customs clearance is essential. From whether you need a customs form to how long the process takes, this guide offers clear answers to your most common international shipping questions. Do I Need a Customs Form to Ship Internationally? Yes.

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