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FAQs
Have any questions about our services, state-of-the-art systems, or the mechanics behind it all? Find quick and clear answers below to help you understand our robust e-commerce fulfilment processes.
general
Fulfilment services manage inventory, picking, packing, and shipping of orders to customers on behalf of a business. Read more in our fulfilment services guide.
The key steps include receiving inventory, storing inventory, processing orders, picking and packing items, shipping orders, and managing returns.
The benefits of using a fulfilment service include cost savings, improved efficiency, access to advanced technology, scalability, the ability to focus on core business activities, and support with carrier customer service and customs issues.Â
Yes, fulfilment services are suitable for small businesses. They offer scalability, reduce the burden of managing logistics, and provide competitive shipping rates. By outsourcing fulfilment, small businesses can focus more on growth and customer service.
You should consider outsourcing fulfilment when you experience rapid growth, face challenges managing logistics, need to scale operations quickly, want to reduce costs, or prefer to focus on core business functions.
our services
Yes, we can process returns according to your policy.
We do not charge separate set-up fees. Our fees are included within the monthly charges.
No, there is no minimum order quantity.
Yes, we provide international shipping to over 200 worldwide destinations.
No, there is no size or weight limits for shipping items.