Though the highest level of care will always be taken by our couriers, proper packaging is the most reliable way to ensure your parcel’s safety and avoid damage or breakage, wherever your destination.

Choose a box that fits the size of your contents to prevent excess movement, select a robust outer container, secure with parcel tape so it does not fall open in transit, and provide padding for loose contents.

Clearly and securely labelling your parcel with the correct delivery details, using our print-at-home label, is the best way to avoid potential delays.

We recommend including a return address too – just in case. For more in-depth instructions, please refer to our packaging guide.