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Impact Express will NOT accept for the following items. For international delivery there may also be additional prohibited items specified by the country of destination. It is at the sole discretion of Impact Express to refuse to carry other items not listed below.

  • Aerosol cans
  • Antiques (works of art and fine art, excessing the value of 5000 pounds)
  • Bullion
  • Cash and travellers cheques
  • Cash-like negotiable instruments in bearer form (with the exemption of event tickets)
  • Cigarettes/Electronic cigarettes
  • Complete firearms
  • Dangerous / hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road (“ADR”) or International Maritime Dangerous Goods (“IMDG”) regulations.
  • Designer items (clothing, accessories etc.)
  • Drugs (those legal of course!)
  • Firearms, original and imitation firearm parts (including rifle butts, trigger mechanisms, screws / bolts etc. which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives / explosive devices
  • Furs
  • Hazardous good, among others: perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, not classified dangerous good
  • Human remains or ashes
  • Illegal goods and ivory. This can include items that are country-specific (e.g. the importation of alcohol) and commodities considered to be illegal internationally, such as counterfeit goods, ivory and narcotics
  • Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones with a value in excess of £4,000 per waybill.
  • Laptop computers – no more than one laptop computer per package. Each package may not contain more than 1 lithium battery, which must be contained within the laptop.
  • Lithium batteries.
  • All Lithium metal batteries. Lithium metal batteries are generally non rechargeable on contain metal lithium.
  • Loose Lithium ion batteries. Lithium ion batteries do not contain metallic lithium and are rechargeable.
  • Small electronic items, including mobile phones, lithium ion batteries – each package may not contain more than 2 batteries which must be contained within the electronic device they are meant to power.
  • Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, birds, insects, larvae and pupae)
  • Loose Precious and semi-precious stones (cut or un-cut, polished or un-polished
  • Medical samples
  • Mobile phones with accessories
  • Perishable items
  • Pornography
  • Potential weapons
  • Shipments (in excess of £25k)
  • Tax stickers
  • Tobacco, loose-leaf tobacco, pre rolled cigarettes.

We recommend that if you are using the collected service, you leave the top of your parcel open prior to collection. The courier may wish to perform a quick security check on the contents.  If you have any questions concerning this subject (or our services in general) feel free to contact us.

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From Small Packets To Pallets – Express Courier Deliveries Worldwide

Whether you need express courier services to an international destination, or economy delivery within the UK, Impact Express can help your business save money on shipping. Book via our convenient online portal to arrange discounted delivery via our integrators' available courier services. These include popular pre noon courier delivery services from DHL.


We are pleased to be an authorised sales partner for DHL. Offering Express & Economy Select services for European & worldwide deliveries available for collection from any UK postcode or dropped into DHL depots across the country.


Express worldwide and UK overnight courier services. Special 0900 and 1200 deliveries available to many destinations. Drop off at our associate depots across the country, or choose our collected service.


Premium Express courier services, next day USA by 1030, Express to Canada, South America, Caribbean & Europe. Premium Economy Services available to USA, Canada and Europe.


Express worldwide and third country import. Full automated system, we provide labels and book collections worldwide from our UK office. Imports can be delivered to any UK address. 0900 and 1200 pre noon special delivery available.


With our intuitive portal 'Intelligent Shipper' (IS), you can easily compare the services and products on offer from Impact Express via our chosen integrators. Choosing a service is easy using our online portal.


As well as next day and Saturday courier services available, we also offer competitive same day delivery services at affordable prices. Call us for a quote today.

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